Employee engagement is by no means a new term but in recent years, many companies have begun to turn this concept into a trackable metric to ensure that they’re creating a positive work environment for all of their employees. Since the term employee engagement gained traction in the 1990s, businesses have seen many positive work environment benefits like lower turnover rates, higher productivity and retention, increased profits, better customer satisfaction, and even improved business objectives.
Do you know why creating a positive work environment is essential to organizational success?
If you’re wondering how to improve the work environment for your employees, check out these ways you can use people analytics to create a positive work environment.
Conduct Surveys
Many organizations use surveys to gauge the happiness of their employees and learn about different frustrations employees have with aspects of the business. While surveys are a great tool to learn more about your employees and what makes them enjoy or despise coming to work, these surveys are just a waste of time unless your HR team makes substantial changes based on their results. A great example of a company using surveys to constantly improve the business rather than just check the pulse of the workplace is Google.
Google uses all feedback they receive from employees to optimize different aspects of its people processes and align them with its work culture. Thanks to this method, Google has seen an average participation rate of 90% from its employees and it has become a well-known attribute of Google that they take care of their employees.
Encourage a Data-Driven Culture
When you encourage and cultivate a data-driven mindset, you create a positive work culture that will lead to real benefits. From recruitment and onboarding to career development and retention, when your work culture is data-driven, you can ensure that every decision you make is not only the best for the business but all employees as well.
Enhance Diversity and Inclusion
As our world itself becomes more and more diverse, it’s becoming more and more important and essential that companies make a commitment to hire more diverse employees and include all types of people in their hiring decisions. Companies who hire a more diverse set of employees experience even more business benefits like even higher retention rates, even less overturn, and a more improved work environment for all employees.
Set Talent Goals
From talent acquisition to talent management, people analytics can help your organization not only achieve goals but set realistic ones as well. When you use data to assess top-performing employees, you may realize they come from a completely different background than what you expected, causing you to revise your entire recruitment strategy.
Improve User Experiences
When you begin to focus on creating a positive work environment for your employees, you will immediately begin to notice positive work environment benefits like improved customer experiences. This concept makes sense when you think that happy employees make happy customers and dissatisfied employees are likely to make equally dissatisfied customers. The best way to improve user experiences is by creating a positive work environment and you can easily achieve this by utilizing smarter employee feedback analytics to drive greater agility.
Creating a positive work environment is essential to the long-term success of your business. If you’re wondering how to improve the work environment for your employees, using people analytics is the best place to start because it allows you to gain data-driven insight into the minds of your employees.
